Beacon Virtual Assistants, LLC

Each day at a medical office is different. As patients with different needs rotate in and out, it’s easy for the workflow to get bogged down. The many variables can cut into efficiency, which is why it’s essential to create a business management strategy. Below are several tips to ensure you’re providing your patients with the best service. How to Run a Medical Office More Efficiently 1. Prioritize Each Day Prioritizing tasks is the easiest way to take control of your day. Look at the reoccurring daily workload, such as restocking rooms, sterilizing tools, and having nurses brief the doctors. Prioritize them by order of importance and allocate a portion of the day to handling each task. Have office staff focus on patient outreach, scheduling, and billing in an order you’d prefer. Leave room in the schedule for emergency appointments. 2. Automate Automation can make countless aspects of business easier. Set up auto-deliveries for supply restocks. Utilize automated emails ...

The SOP process is critical to success just like a recipe is important. They contain the necessary information to make a dish properly. As with any set of instructions, you reply on them to give you all of the information you need. Recipes also ensure standardization. Steps to follow: Devise a Plan – Make a plan and set goals. Standard Operating Procedures are designed to achieve specific results. Decide what goals will be achieved and how these goals will be measured. Select a Format – Select a format for the procedure. There are formats to choose from such as a graphic format, hierarchical steps, and simple steps to name some options. Decide which option is best for your business and procedure. One way to do this is to observe an employee performing the task. Employee Review – Provide copies of the procedure to employees who perform this task. Ask for feedback. Ask the employees what works well and what doesn’t. Make revisions if necessary. Employees can help the procedure process be...

Standard Operating Procedures (SOPs) are documented processes that are in place to ensure services and products are delivered consistently every time. They make clear what the rules are and document them. They help to communicate to the employees any changes in the way the business operates. Why are SOPs important? They ensure structured quality systems and processes are in place for everyone to follow. They help evaluate what is happening now and how to move forward. They communicate the correct way of carrying out an activity.   This increases consistency This decreases quality problems This decreases errors This increases communication What are the benefits of having SOPs in place? SOPs provide the employees with all the information necessary to perform a job properly. They offer consistent quality control of process and products. They allow for uninterrupted processes and ensure that processes are completed on schedule. They ensure there are no harmful failures. The ensure...